Privacy Policy

USE OF INFORMATION AND THE PRIVACY ACT 1988:
The LDU Group is committed to keeping all personal details supplied to LDU strictly confidential as per the provisions of the Privacy Act, 1988, and any other applicable act or mandatory code of practice.

Types of information held about our customers:

  • The LDU Group may hold the following information about our customers as a result of an application for credit or an enquiry:
  • Name, Business Name, Physical and Postal Address
  • Date of Birth
  • ABN/\ACN
  • Banking details
  • Credit Card details
  • LDU Invoices
  • Information obtained from credit checks
  • Financial transactions
  • Records of general enquiries
  • Emails received

Use of your information:
Information provided by our customers will be used for the following:

  • Credit check
  • Customer service
  • Billing of services or product rendered
  • Collection of accounts payable
  • Warranty issues
  • Dispute resolution
  • Internal use within the LDU Group for marketing purposes

Access to your information:

  • Customer information can only be access by authorised personnel within the LDU Group
  • All account enquiries will require a full ID check before any information is provided.
  • Access to your information cannot be obtained by any person other than the person the information relates to without the owners express permission in writing.
  • Disclosure of customer information to law enforcement agencies for the express purpose of law enforcement or criminal or other investigations
  • Disclosures in accordance with a court order
  • Disclosures to lessen or prevent serious threats to an individual’s life, health or safety, or to the publics health or safety

Direct Marketing:

  • The LDU Group will keep our customers information secure from external parties for the use in direct marketing activities.
  • The LDU Group may from time to time use your information to advise you of any specials or promotions we may decide to run.
  • The LDU Group fully complies with the SPAM Act.

Credit Reporting:
The LDU Group may choose to access information about you from a credit reporting agency
Information gathered is used solely for the purpose of:

  • Accessing your credit worthiness for an application
  • Notifying of a default in account payment
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